Frequently asked questions
Everything you need to know about our research peptides, ordering process, shipping, and storage.
Research peptides are short chains of amino acids used in laboratory and in-vitro studies. They are commonly utilized in biomedical, biochemical, and pharmaceutical research to study cell signaling, enzyme function, and metabolic pathways. Our peptides are intended strictly for research purposes and are not for human or animal consumption.
You can order research peptides directly from our catalog. Every product page lists available sizes, purity guarantees, and shipping details. All orders are intended for in-vitro and laboratory research use only; buyers are responsible for compliance with local regulations.
Yes. Every batch is tested by our supplier and then randomly re-tested by us through independent third-party laboratories using HPLC and mass spectrometry. We guarantee 99%+ purity on all products, and Certificates of Analysis (COAs) are available upon request.
For optimal stability, store lyophilized peptides in a cool, dry place away from direct sunlight. Refrigeration at 2-8C is recommended for long-term storage. Once reconstituted, peptides should be kept refrigerated and used within the timeframe specified on the product documentation.
We ship domestically with fast, trackable delivery. All orders are packaged discreetly in plain, unmarked boxes with tamper-evident seals. Cold-chain logistics are used when necessary to ensure compound integrity during transit. You can view full details on our Shipping & Returns page.
Due to the nature of research compounds, we can only accept returns on unopened products in their original packaging within 14 days of delivery. If you receive a damaged or incorrect item, contact our support team immediately and we'll make it right.
Yes. We offer volume discounts for bulk research orders. Contact us through the form on our Contact page or email our team directly with your requirements, and we'll provide a custom quote tailored to your lab's needs.
Our products are sold strictly as research chemicals for in-vitro and laboratory use only. It is the buyer's responsibility to ensure compliance with all applicable local, state, and federal laws and regulations regarding the purchase and use of research peptides in their jurisdiction.
Click the 'Create account / Login' link in the top navigation bar. You'll be prompted to enter your email and create a password. Account holders get exclusive access to sales, discount codes, and order tracking.
We accept all major credit and debit cards through our secure checkout. All transactions are encrypted and processed via PCI-compliant payment providers.
You can reach our support team through the contact form on our Contact page, or by using the chat widget on any page of our site. We aim to respond to all inquiries within 24 hours during business days.